Terms of Service

These Terms of Service govern your access to and use of the website (the “www.sanpway.com”) and the purchase of products provided by Knit & Cozy Wear. By accessing the Site, creating an account, or making a purchase, you agree to be bound by these Terms, our Privacy Policy, and any applicable product-specific terms.

1. Acceptance & Modifications

By using the Site or completing a purchase, you acknowledge that you have read, understood, and agree to these Terms. We reserve the right to update or modify these Terms at any time. Revised Terms will be posted on this page with an updated effective date. Your continued use of the Site or purchase of products after changes are posted constitutes acceptance of the revised Terms. Where required, we may notify you of material changes by email if you have an account.

2. Eligibility & Account Security

You represent and warrant that you are at least 18 years old, or that you have obtained parental or guardian consent if you are under 18, and that you are legally capable of entering into binding agreements. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account, including maintaining accurate account and shipping information. You agree to notify us promptly of any unauthorized use of your account or any security breach.

3. Intellectual Property

All content on the Site—including but not limited to designs, patterns, images, text, graphics, logos, size guides, and layout—is owned by us or our licensors and is protected by U.S. and international intellectual property laws. You may not reproduce, distribute, modify, display, or otherwise use any Site content without our prior written permission.

4. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose

  • Attempt to gain unauthorized access to the Site, user accounts, systems, or confidential information

  • Use automated tools or scripts to scrape data, interfere with Site functionality, or bypass security measures

  • Use the Site or its content for commercial purposes without our prior written authorization

5. Orders & Pricing

All orders are subject to product availability and our acceptance. We reserve the right to correct pricing or listing errors and to cancel or refuse orders due to inventory shortages, suspected fraud, or violations of these Terms. An order is considered accepted once it has been shipped. Prices are subject to change without notice, and we are not responsible for price adjustments on orders placed prior to such changes.

6. Warranty Disclaimer & Limitation of Liability

Products are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or accuracy of descriptions. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products. Our total liability for any claim related to a product shall not exceed the purchase price paid for that product.

7. Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or your purchase or use of products shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association, rather than in court. Arbitration shall take place in California, and you waive any right to a jury trial.

8. General Provisions

These Terms constitute the entire agreement between you and us regarding the Site and products and supersede any prior agreements or understandings. If any provision of these Terms is held to be unenforceable, the remaining provisions shall remain in full force and effect. Nothing in these Terms limits any mandatory consumer protection rights that cannot be waived under applicable law.

9. Governing Law

These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict-of-law principles. Subject to the arbitration requirement above, any permitted legal proceedings shall be brought exclusively in the state or federal courts located in California, and both parties consent to personal jurisdiction in those courts. This does not limit any mandatory consumer protection rights available under the laws of your place of residence.