At , we prioritize both convenience and security for every transaction. All payments are processed using industry-leading encryption and fraud prevention tools—so you can shop with confidence.
1. Accepted Payment Methods
We accept the following payment options for all orders:
Credit & Debit Cards: Visa, Mastercard, American Express
Security Assurance:
- All transactions are processed via a PCI DSS Level 1-certified third-party gateway.
- We never store your full card number, CVV, or banking credentials on our servers. Only tokenized, encrypted transaction references are retained for order management.
- Sensitive checkout pages use TLS 1.3 encryption and support 3D Secure 2.0 (e.g., Verified by Visa, Mastercard Identity Check) for added fraud protection.
2. Currency & Pricing
To ensure pricing clarity and avoid unexpected fees:
Important Notes:
- The currency selector on our site is for reference only—it does not change your checkout currency. Your final charge is always determined by your shipping address.
- If your card is issued in a different country, your bank may apply:
• Its own exchange rate
• Foreign transaction fees (typically 1–3%)
• Dynamic Currency Conversion (DCC) — we recommend declining DCC at checkout to avoid inflated rates
→ These fees are set solely by your financial institution and are outside our control.
3. Authorizations & Order Confirmation
To protect against fraud and ensure inventory accuracy:
- Upon checkout, your bank may place a temporary authorization hold for the full order amount. This is not a charge—it simply reserves funds and typically drops off within 3–7 business days if the order isn’t fulfilled.
- We only capture payment once your order is confirmed, packed, and ready to ship.
- If verification is needed (e.g., billing address mismatch), our team will contact you via email within 24 hours.
- Unverified or incomplete orders may be canceled automatically after 48 hours to ensure fair access to popular items.
4. Refunds & Returns
Refunds are processed promptly and transparently:
- Issued to: Your original payment method
- Processing time: 5–10 business days after we receive and inspect your return
- What’s refunded:
• Full product price
• Shipping fees are non-refundable, except when the return is due to our error (e.g., wrong item, defect, or fulfillment mistake)
Funds availability: Depends on your bank/card issuer—may take up to 10 additional business days to appear on your statement.
Note: Partial refunds follow the same timeline and method.
Need Help?
For questions about:
• Pending authorizations
• Refund status
• Payment errors or declines
• Currency/exchange concerns
Please contact our Support Team at [email protected]
We respond within 24 business hours and are happy to provide transaction IDs, payment receipts, or bank correspondence assistance.
Your trust is our foundation. Every transaction at is protected by technology, transparency, and a human commitment to doing right by you.
