At , we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or make a purchase. Below is a clear overview of our data practices:
We gather two types of information to support your shopping experience:
- Personal Information You Provide: Name, email address, phone number, shipping/billing addresses, and payment details when you place an order, create an account, or sign up for updates. We also collect product-related preferences if you choose to share them.
- Usage Data: Information about how you interact with our website—such as pages viewed, time spent on product listings, and device/browser type—collected via cookies and similar analytics tools.
Your data helps us deliver personalized, efficient service:
- Process and ship your orders.
- Manage your account, answer product questions, and resolve issues.
- Personalize your experience.
- Improve our website and products.
We only share your information with trusted partners and as required by law:
- PCI-compliant payment processors to securely handle transactions.
- Shipping carriers (USPS, Canada Post) to deliver your orders (sharing only necessary details like your address and order number).
- Legal authorities if mandated by law (e.g., complying with customs regulations for Canadian shipments).We never sell your personal data to third parties for marketing.
Cookies enhance your browsing experience by:
- Remembering items in your cart (e.g., a half-added pajama set or jacket).
- Saving your preferred language or sweater size preferences.
- Tracking website performance to fix issues (e.g., slow-loading product pages).You can adjust cookie settings in your browser, though disabling them may limit features like saved carts or personalized recommendations.
We protect your information with industry-standard measures, including SSL encryption for checkout data and secure servers that restrict access to personal/order information. While we take reasonable steps to safeguard your data, no online platform can guarantee absolute security—we encourage you to use a strong password for your account.
You have control over your information:
- Access, update, or delete your account details via your account dashboard.
- Opt out of marketing emails by clicking the “unsubscribe” link in emails.
- Contact us with privacy questions or requests at [email protected].
We operate from the United States. If you’re shopping from Canada or another country outside the U.S., your personal information will be transferred to and processed in the U.S. We use contractual safeguards and technical protections to ensure your data receives protection comparable to laws in your region (e.g., Canada’s PIPEDA).
We may update this policy periodically to reflect new practices. The latest version will always be posted here with an updated effective date. For material changes, we’ll notify you via email or a website banner.
